Automotive Service Advisor

RG&T Solutions; Cypress (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with uncapped com"m"/,

Paid holidays

Vacation

Insurance

401(k)

Tuition reimbursement

Discounts

Opportunities for advancement

Job summary

RG&T Solutions is seeking a proactive Sales & Service Advisor to be the primary customer contact, helping clients understand vehicle needs, recommending services, and ensuring a smooth experience.

You will greet customers, document concerns, inspect vehicles, provide accurate quotes, and keep clients updated on progress. Roles include reviewing work, following up for satisfaction, and handling returns/warranties as needed.

Qualifications

• High School diploma or equivalent.
• At least 18 years old.
• Valid driver’s license.
• Prior service advisory experience preferred but not required.

Responsibilities

• Greet customers and document concerns.
• Inspect vehicles and assess service needs.
• Recommend services and provide accurate quotes.
• Update customers on service progress.
• Review completed work and ensure satisfaction.
• Conduct follow-up calls to ensure satisfaction; track returns and warranties; perform other duties as assigned.

Skills

Customer interaction

Sales

Communication

Problem-solving

Teamwork

Education

High School diploma or equivalent

Job description

The Sales & Service Advisor serves as the primary customer contact, assisting clients in understanding vehicle needs, recommending services, and ensuring a professional, smooth experience.

Responsibilities include:

Greeting customers, documenting concerns, inspecting vehicles, recommending appropriate services, providing accurate quotes, updating customers on service progress, reviewing completed work, and conducting follow-up calls to ensure satisfaction. Tracking returns, warranties, and performing other duties as assigned are also key.

Qualifications:

High School diploma or equivalent, at least 18 years old, valid driver’s license, and prior service advisory experience preferred but not required. Candidates should demonstrate professionalism, a process-driven work ethic, and the ability to work a minimum of five days including Saturday.

Skills & Attributes:

Excellent customer interaction, sales, problem-solving, teamwork, and communication skills are essential.

Compensation & Benefits:

Competitive pay with uncapped commission potential, benefits including paid holidays, vacation, insurance, 401(k), tuition reimbursement, discounts, and opportunities for advancement.