Service Advisor

Castle Hyundai Oak Lawn; Oak Lawn (IL); In loco; USD 61.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

401K with match

Medical insurance

Dental insurance

Vision insurance

Voluntary benefits

Life Insurance

Paid time off

Vehicle purchase discounts

Career advancement

Wellness resources

Descrizione del lavoro

Castle Hyundai Oak Lawn is seeking a skilled Service Advisor to manage the service drive flow from check-in to delivery, ensuring prompt, professional customer care. You will own the customer experience, answer questions about vehicle concerns, warranties, and repairs, and help maximize technician efficiency while maintaining high satisfaction scores.

The role offers strong earning potential with top performers reaching $150k and includes benefits such as 401(k) with match, medical, dental and

Competenze

• Minimum 2 consecutive years in service advisor/writer role.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Consistent service and sales success.
• Strong customer satisfaction track record.

Mansioni

• Manage the flow of the service drive from check-in to delivery.
• Answer questions about vehicle concerns, warranties and repairs.
• Ensure technician time is used efficiently.
• Collaborate with the shop to maintain high customer satisfaction scores.

Conoscenze

Service Advisor/Writer experience

Communication skills

Professional appearance

Customer satisfaction focus

Team oriented

Descrizione del lavoro

Service Advisor

Great Service Advisors don't just write RO's -- they cultivate and nurture customer relationships.

We are building something special at Castle Hyundai of Oak Lawn, and want you to be a part of it.

What We Offer:

• Top-tier compensation
• Career growth opportunities
• A high-traffic dealership
• Supportive leadership
• The opportunity is here – are you ready?

What You’ll Do:

As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores.

What’s In It For you:

• 401(K) with company match
• Major medical (50% employee paid premium), Dental, Vision insurance options
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Career advancement
• Employee Wellness: Access toEAP, health, legal, and financial resources to support your overall well-being

What You’ll Bring to the Team:

• Previous Service Advisor/Writer experience, minimum of 2 consecutive years
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver’s license

Service Advisor: $61K - $83K, up to $150K annually for top performers

To learn more about us visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.