Service Advisor

Byers Auto; Grove City (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible Spending Accounts

Short & Long Term Disability

Life Insurance

401K Plan + Company Match

Vacation Pay

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Byers Automotive is seeking a dedicated individual to oversee the Drive Lane, ensuring that all customers receive prompt and courteous service. As part of a family-owned business, the role emphasizes creating a positive customer experience through effective management and communication.

The ideal candidate will demonstrate outstanding organizational skills, the ability to manage a team, and the willingness to engage directly with customers.

Qualifications

• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Clean driving record required.
• Willing to submit to pre-employment background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane to ensure effective service.
• Take ownership of the customer's experience.
• Provide concierge support for all owner inquiries.
• Ensure daily inventory of technicians' time is sold efficiently.
• Distribute work between technicians efficiently.

Skills

Organized personality

Time management

Communication skills

Ability to manage others

Job description

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Medical, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K Plan + Company Match
• Vacation Pay
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Ensures that the daily inventory of technicians' time is consistently sold to service customers.

Distribute work between technicians efficiently

Qualifications

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance.

Clean driving record

Willing to submit to a pre-employment background check & drug screen