Service Advsior

Byers Auto; Delaware (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Multiple Medical plans, Dental & Vision

Flexible Spending Accounts

401K/Roth Plan + Company Match

Disability

Life Insurance

401K

PTO

Holidays

Growth opportunities

Paid Training

Vehicle purchase plan

Family owned

Job security

Wellness

Flexible schedule

Discounts

Job summary

A local automotive dealership in Delaware, Ohio, is seeking a Service Advisor dedicated to providing excellent customer service. The successful candidate will oversee the service lane, ensuring customers receive prompt and courteous support while managing technician workflow. Ideal applicants will have strong communication skills, an organized personality, and a professional appearance. Offered benefits include medical plans, flexible work schedules, and growth opportunities within the company.

Qualifications

• Service Advisor experience a plus but not required.
• Demonstrated ability to manage others.
• Professional, well-groomed personal appearance.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee flow of Drive Lane to ensure customers receive prompt service.
• Take ownership of the customer's experience.
• Provide concierge support for owner inquiries.
• Ensure daily technicians' time is efficiently allocated to service work.
• Distribute work between technicians to maximize efficiency.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Time management

Customer service

Professional appearance

Driving record

Background check

Job description

Byers Toyota Service Advisor. At Byers Toyota, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

• Multiple Medical plans, Dental & Vision
• Flexible Spending Accounts
• Short & Long Term Disability
• Life Insurance
• 401K/Roth Plan + Company Match
• PTO
• Paid Holidays
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Service Advisor experience a plus but not recommended
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen