Service Advisor

Fleet Service Auto & Truck Repair; Everett (WA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) with company match

Holiday bonuses

Paid vacations and holidays

Paid training

No weekend work

Job summary

Fleet Service Auto & Truck Repair in Everett, WA is hiring a full-time Service Advisor. Earn $60,000–$120,000 per year depending on experience, with bonuses and ongoing training. Flexible scheduling: five 8-hour shifts or four 10-hour shifts, no weekends.

Benefits include health, dental, vision, life, PTO, 401(k) with match, holiday bonuses, and paid vacations/holidays. Ideal candidates have 1+ year in customer relationships, advising, and strong communication. Valid driver's license required.

Qualifications

• 1+ years of experience managing customer relationships.
• Advising customers on automotive services.
• Customer service and relations experience.
• Valid driver's license and clean driving record.
• Organizational skills and time management abilities.
• Positive attitude and strong communication skills.
• Protractor experience preferred.

Responsibilities

• Warmly greet clients in person and over the phone with excellent service.
• Learn customer repair needs and create repair estimates.
• Suggest additional services and encourage appropriate sales.
• Communicate with technicians and inform customers of updates.
• Research latest automotive repair trends and technologies.

Skills

Customer relationships

Advising experience

Customer service

Strong communication

Time management

Attention to detail

Tools

Protractor

Job description

Join Fleet Service Auto & Truck Repair as a full-time Service Advisor and help keep things moving along efficiently at our Everett, WA shop. We're looking for a friendly and outgoing person who's comfortable speaking with all kinds of people and has an interest in the automotive industry.

If you fit the bill, you can earn $60,000 - $120,000/year depending on experience! You can also earn bonuses and will receive ongoing training.

We’re flexible with scheduling, and you can choose to work five 8-hour shifts (Monday through Friday) or four 10-hour shifts (Tuesday through Friday or Monday through Thursday).

As for our benefits and perks, we offer health, dental, vision, life, PTO, a 401(k) with company match, an annual holiday bonus, paid vacations and holidays, paid training, and no weekend work.

WHAT WE’RE ALL ABOUT

Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.

The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!

WHAT WE’RE LOOKING FOR

• 1+ years of experience managing customer relationships
• Advising experience
• Customer service and relations experience
• Valid driver's license and good driving record
• Organizational skills, attention to detail, and time management abilities
• Positive attitude and strong communication skills
• Previous Protractor experience preferred

Our ideal Service Advisor has some experience in the automotive repair industry.

DAY-TO-DAY

Do you think you’re the Service Advisor we’re looking for? You just need to be able to perform the following:

• Warmly greet clients in person and over the phone and deliver excellent customer service
• Learn about the customer’s automotive repair needs and create invoices for the estimated work
• Recommend additional services and encourage sales without being pushy
• Communicate with technicians throughout each job and inform customers about any work updates
• Research the latest automotive repair trends and technologies