Service Administrator/Scheduler

Lithia & Driveway; Casper (WY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Motors, Inc is seeking a BDC Administrator in Casper, WY. The role focuses on gathering accurate customer information and maintaining a database for follow-up and retention.

You will use computer and phone skills to boost appointments, sales, and customer retention. Responsibilities include knowledge-building on products, pricing, events, and promotions, plus scheduling solid appointments with customer call-ins and referrals.

Qualifications

• Clear communication in a professional setting.
• Strong time management to balance multiple tasks.
• Accurate typing and data entry.
• Basic phone and computer skills required.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build knowledge of product information, pricing, and dealership events/promotions.
• Utilize computer and phone skills to increase appointments, sales, and customer retention.
• Schedule solid appointments with various leads and existing customers.

Skills

Clear communication

Time management

Typing

Basic phone & computer skills

Job description

Dealership:

L0279 Greiner Ford of Casper

Greiner Ford of Casper

Hiring: BDC Administrator

• Pay: $16.00 per hour
• Schedule: Monday through Friday and rotating Saturdays

Why Join Our Team?

• Competitive Compensation: Enjoy a competitive pay that reflects your skills and dedication to excellence.
• Quality of Life: We believe in promoting a work environment that respects your personal time and wellbeing, ensuring a balanced and fulfilling career.
• Personal Growth: With access to ongoing training programs, we support your career progression and encourage you to reach your full potential.
• Supportive Team Environment: Become part of a team that values collaboration, communication, and mutual support, where your contributions are recognized and valued.

What You’ll Do

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

What You’ll Bring

• Ability to present information in a clear and professional manner.
• Ability to manage one’s own time effectively.
• Ability to type efficiently.
• Basic phone & computer skills.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.