Service Administrator/Scheduler

L0279 Greiner Ford of Casper; Casper (WY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Holidays

PTO

Disability Insurance

Life Insurance

401(k) Plan

Stock Purchase Plan

Learning Center

Vehicle Discounts

Wellness Programs

Job summary

L0279 Greiner Ford of Casper is seeking a BDC Administrator to manage customer data and drive follow-up in support of our Internet department. You will help schedule appointments, maintain knowledge of pricing and promotions, and ensure accurate information flow to enhance customer retention.

The role emphasizes professional communication, time management, and proficiency with phones and computers, with a Monday–Friday schedule and rotating Saturdays, plus competitive hourly pay and benefits.

Qualifications

• Ability to present information in a clear and professional manner.
• Ability to manage one's own time effectively.
• Ability to type efficiently.
• Basic phone & computer skills.

Responsibilities

• Gather accurate customer information to create a database for continual follow-up and retention.
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Skills

Clear communication

Time management

Typing skills

Phone & computer skills

Job description

Dealership: L0279 Greiner Ford of Casper Greiner Ford of Casper Hiring: BDC Administrator Pay: $16.00 per hour Schedule: Monday through Friday and rotating Saturdays

Why Join Our Team?

Competitive Compensation: Enjoy a competitive pay that reflects your skills and dedication to excellence.

Quality of Life: We believe in promoting a work environment that respects your personal time and wellbeing, ensuring a balanced and fulfilling career.

Personal Growth: With access to ongoing training programs, we support your career progression and encourage you to reach your full potential.

Supportive Team Environment: Become part of a team that values collaboration, communication, and mutual support, where your contributions are recognized and valued.

What You'll Do

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

What You'll Bring

• Ability to present information in a clear and professional manner.
• Ability to manage one's own time effectively.
• Ability to type efficiently.
• Basic phone & computer skills.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.