Receptionist / Administrative Assistant - Ft. Myers

Closet Factory Inc; Fort Myers (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory Inc. in Ft. Myers, FL is seeking an Administrative Assistant / Service Coordinator to support our busy design team.

The role emphasizes strong customer service, organization, and the ability to thrive in a fast-paced, upbeat environment. Responsibilities include calling leads, scheduling appointments in Salesforce, coordinating with designers, greeting clients at the front desk, handling calls and inquiries, and organizing paperwork for accounting and installations with our

Qualifications

• Strong organizational skills and ability to multi-task.
• Proficient with Word and Excel.
• Experience with Salesforce is a plus.
• Attention to detail is essential.
• Strong written and oral communication skills.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on our Salesforce CRM Software.
• Correspond with designers on consultation scheduling.
• Greet clients and direct people at front desk.
• Answer phones and respond to online/email inquiries.
• Correspond with clients and customers.
• Organize paperwork and receipts for accounting.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors.

Skills

Organization

Multi-tasking

Word & Excel

Salesforce experience

Attention to detail

Written and verbal communication

Tools

Salesforce

Job description

Administrative Assistant / Service Coordinator

We are looking to add another member to our close-knit team in Ft. Myers. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun!

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department
• Scheduling installations and working closely with our designers to meet the needs of the customer
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus
• Attention to detail
• Strong written and oral communication skills are essential

Job Type: Full-Time

Pay: $25.00 - $30.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM

Work Location:

2628 Port Industrial Drive

Jacksonville, FL 32226