Service Account Manager — Elevate Elevator Solutions (Seattle)

thyssenkrupp Elevator; Seattle, Northern (WA, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Car allowance

Fuel card

401(k) plan with company match

Disability and life insurance

Tuition reimbursement

Employee Assistance Program

Job summary

TK Elevator in Seattle, WA seeks an experienced Account Manager- Service/Report to secure and maintain service accounts, grow repair work, and build strong customer relationships. You will visit Tier 1–3 customers, develop capital plans, and prepare proposals and service contracts.

Salary range: $70,000-$95,000 plus monthly commission (0–10%), plus car allowance and fuel card. Benefits include medical, dental, vision, 401(k) match, and more.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 1 year of business-to-business sales experience is required.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.

Responsibilities

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information.
• Prepares repair job proposals by estimating labor and other job costs using estimating software program.
• Prepares service contract bids and reviews blueprints and equipment for input and approvals.
• Receives and responds to questions related to quoted repairs and service contracts; performs follow-up with customers.

Skills

B2B sales experience

Relationship building

Time management

Presentation skills

Salesforce experience

Blueprint reading

Education

Bachelor’s degree

Tools

Salesforce

Job description

TK Elevator in Seattle, WA seeks an experienced Account Manager- Service/Report to secure and maintain service accounts, grow repair work, and build strong customer relationships. You will visit Tier 1–3 customers, develop capital plans, and prepare proposals and service contracts.

Salary range: $70,000-$95,000 plus monthly commission (0–10%), plus car allowance and fuel card. Benefits include medical, dental, vision, 401(k) match, and more.