Elevator Service & Repair Account Manager — Drive Growth

TK Elevator; College Park (MD); On-site; USD 71,000 - 91,000; Full time

Benefits offered by this job

Car allowance

Company vehicle

Annual incentive program

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

EAP

Tuition reimbursement

401(k) match

Job summary

TK Elevator in Washington, DC is seeking an Account Manager- Service & Repair to secure and grow service and repair accounts within the district. You will build strong relationships with customers, develop capital plans, and maintain product knowledge through ongoing training.

The role requires a Bachelor’s degree or equivalent, 1 year of B2B sales experience, and proven ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 1 year of business-to-business sales experience is required.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
• Excellent time management, organizational, and presentation skills.
• Salesforce experience. (preferred)
• Ability to read and interpret architectural and/or blueprint/drawings. (preferred)

Responsibilities

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information.
• Prepares repair job proposals by estimating labor and other job costs using estimating software program.
• Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for input and approvals.
• Receives and responds to written and oral questions related to quoted repairs and service contracts.

Skills

Sales experience

Relationship building

Time management

Presentation skills

Salesforce experience

Blueprints reading

Attention to detail

Proactive follow-up

Education

Bachelor’s degree or equivalent experience

Job description

TK Elevator in Washington, DC is seeking an Account Manager- Service & Repair to secure and grow service and repair accounts within the district. You will build strong relationships with customers, develop capital plans, and maintain product knowledge through ongoing training.

The role requires a Bachelor’s degree or equivalent, 1 year of B2B sales experience, and proven ability to manage multiple priorities in a fast-paced environment.