Server

Paycom - ATS; Chesterfield (MO); On-site; USD 17,000 - 30,000; Full time

Job summary

FRCG is seeking an energetic server to deliver outstanding hospitality in a fast-paced dining room in Missouri. You will greet guests, take orders, explain menu items, and actively promote specials while maintaining accuracy and speed. The role requires reliable teamwork and precise POS usage.

Responsibilities include serving food and beverages, beverage refills, and side work, with a focus on courtesy, speed, and guest satisfaction. Be prepared to lift up to 60 lbs and stand for long periods.

Qualifications

• Must be at least 18 years old to serve alcohol.
• Friendly, outgoing personality with a positive demeanor.
• Strong problem-solving skills and ability to remain calm under pressure.
• Ability to multitask and stay organized in a fast-paced environment.
• Must meet the physical demands of the position (stand/walk long hours, lift up to 60 lbs).

Responsibilities

• Greet guests within one minute of being seated and communicate clearly with the team.
• Introduce yourself by name and demonstrate menu knowledge with suggestive selling.
• Serve food and beverages courteously, accurately, and timely; manage alcohol service per policy.
• Enter orders accurately to terminal following table numbers and etiquette.
• Assist with seating guests and answering phones when hosts are unavailable.
• Bus tables, run food, refill beverages, and complete side work during shifts.
• Maintain cleanliness of dining area, floors, restrooms, doors, and windows.
• Monitor guest satisfaction and report concerns to Management; bid guests farewell warmly.

Skills

Guest service

Teamwork

Communication

Salesmanship

Multitasking

Problem-solving

Alcohol service

POS system

Tools

POS system

Job description

PurposeTo serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality.Key ResponsibilitiesGreeting guests within one minute of being seatedWork effectively in a team environment and communicate clearly with guests and fellow Team MembersIntroduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive sellingServe food and beverages in a courteous, accurate, and timely mannerProvide responsible alcohol service in accordance with company policies and all state and local regulationsAccurately and promptly enter orders to follow table to terminal guidelinesAssist with seating guests and answering phones when the host staff are unavailablePre-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approachRun food, refill beverages, and complete side work throughout the shiftConsistently offer appetizers, fried rice, and desserts to every guestProcess guest payments accurately and promptlyBus and reset tables promptlyMaintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windowsComplete all assigned side work dutiesMonitor guest satisfaction and report any concerns or complaints to Management before the guest leavesProvide a sincere farewell and invite guests to returnPhysical RequirementsAbility to communicate clearly in English (100%)Ability to stand and walk for extended periods (2–12 hours) (100%)Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%)QualificationsMust be at least 18 years old to serve alcohol, or as required by state regulationsFriendly, outgoing personality with a positive demeanorStrong problem-solving skills and ability to remain calm under pressureAbility to multitask and stay organized in a fast-paced environmentAbility to meet the physical demands of the positionNoteThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.