Server

Ultipro; Riverton (UT); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement plan

Short Term Disability

Long Term Disability

Employer Paid Basic Life Insurance

Job summary

Wind River Hotel Casino in Riverton, WY is seeking a hospitality associate to provide prompt, courteous service, explain menu items, take orders into the POS system, and ensure guest satisfaction in a fast-paced dining environment.

Responsibilities include assisting front staff, maintaining safety practices, supporting coworkers, and adapting to shifts including peak hours, holidays, and weekends. Benefits include health and dental insurance, retirement plan, life and disability cover.

Qualifications

• Must be able to communicate orally and in writing.
• Attend trainings such as CPR/First Aid, Title 31, MICS.

Responsibilities

• Provides continuous, prompt, and courteous service to customers.
• Explains menu items and specials, takes food orders and enters into the POS System.
• Assists all other front staff and works with other departments to resolve problems and expedite services.
• Adheres to safety practices and company policies; attends mandatory meetings.
• Able to work alternating shifts including peak hours, promotions, holidays, and weekends.

Skills

Communication

Teamwork

Customer service

Attention to detail

Tools

POS System

Job description

Wind River Hotel Casino
Riverton, WY 82501, USA

Description

DUTIES AND RESPONSIBILITIES:

• Provides continuous, prompt, and courteous service to customers.
• Incorporate safe work practices in job performance and complies with safety practices.
• Explains menu items and specials, makes recommendations, and takes food orders and enters into the POS System.
• Serves food and beverage according to customer specifications, checks on customers for condiments, beverages or additional food items and follows up with satisfaction of customers.
• Assists all other front staff when the need arises by bussing, cashiering, hosting, clearing or setting tables, being a team player, etc.
• Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.
• Complies with all MICS, rule, regulations, policies and procedures of the department.
• Attends mandatory staff and departmental meetings.
• All other job-related duties as assigned by supervisor and/or manager.

REQUIREMENTS:

• Must have the ability to communicate orally and in writing.
• Attend all trainings and opportunities such as CPR/First Aid, Title 31, MICS,

WORK ENVIROMENT:

• Must be able to lift at least 25 pounds.
• Must be able to walk and stand for long periods of time (up to 8 hours)
• Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends
• Must be able to stoop, knee, crawl, stand, walk, reach near and far.
• Must have the ability to deal with frequent changes, delays, and unexpected events at times.
• Must have the ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.

CONDITIONS OF EMPLOYMENT:

• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be 18 at the time of hire.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver’s License
• Must be able to obtain and maintain a Gaming License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.