Surveillance Manager

Wind River Hotel and Casino; Riverton (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Retirement plan with 4% match

Short Term Disability

Job summary

Wind River Hotel Casino in Riverton, WY is seeking a Surveillance Department leader to direct daily operations, monitor gaming activity, and ensure internal controls. You will train staff, manage schedules, and maintain precise records while collaborating with NAGA and casino management to address security concerns.

The role requires strong communication, analytical, and budgeting skills, plus the ability to work varied shifts and stay on-call as needed.

Qualifications

• Must be able to demonstrate US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver's License.
• Must be able to obtain and maintain a Gaming License.

Responsibilities

• Maintains regular and open communication with the Northern Arapaho Gaming Agency (NAGA) and Casino Management to correct potential internal controls violations or security concerns within the gaming operation.
• Directs daily operations of the Surveillance Department.
• Assists in the development of existing and new gaming policies and procedures.
• Supervises the activities of the surveillance department ensuring that all areas of concern or noncompliance are corrected or resolved.
• Responsible for training, scheduling, and supervising Surveillance Technician/Surveillance Agent.
• Monitoring and inspection of gaming activities through live, recorded, and personal observations.
• Utilizes complex surveillance equipment and operates monitors, DVRs, PTZ cameras, and surveillance control systems.
• Prepares and maintains detailed, factual, accurate records and logs.

Skills

Communication

Analytical skills

Supervision

Time management

Reporting & budgeting

Tools

Microsoft Office

Google Suite

Job description

Wind River Hotel Casino
Riverton, WY 82501, USA

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains regular and open communication with the Northern Arapaho Gaming Agency 0NAGA) and Casino Management to correct potential internal controls violations or security concerns within the gaming operation.
• Available to directly answer any questions concerning specific incidents.
• Directs daily operations of the Surveillance Department.
• Assists in the development of existing and new gaming policies and procedures.
• Supervises the activities of the surveillance department ensuring that all areas of concern or noncompliance are corrected or resolved.
• Responsible for training, scheduling, and supervising Surveillance Technician/Surveillance Agent.
• Monitoring and inspection of gaming activities through the live, recorded, and personal observations.
• Utilizes complex surveillance equipment. Operates monitors, DVRs, PTZ cameras, computer hardware and software, and surveillance control systems.
• Prepares and maintains detailed, factual, accurate records and logs.
• Willing and able to work any shifts including splits, evenings, weekends, and holidays according to operational hours and needs. Will be on-call at all times.
• Knowledgeable of gaming enterprise policies, procedurs, and internal controls.
• Ability to inform and communicate orally and in writing adverse and challenging situations.
• Ability to process effectively, to learn new materials, to identify and define problems and make decisions.

Key Skills/Special Skills:

• Ability of effective communication and presentation
• Innovative and motivational skills
• Being through and effective
• Knowledge about reporting and budgeting
• Expert analytical and organizational skills
• Expert in time management
• Ability to supervise people.
• Effective oral, written, and interpersonal communication skills with internal and external clients
• Strong command of Microsoft office and google platform.
• Attention to detail with ability to accurately handle large volume if administrative work.

WORK CONDITIONS AND PHYSICAL DEMANDS:

• The employee must regularly lift and or move up to 10 pounds, frequently life and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Must have the ability to walk upstairs, push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas.
• Must be able to sit for long periods of time!
• Must be able to work in enclosed area while sitting for long periods of time.
• Must be able to work in confined space with low lighting.
• Must be able to work in a fast-paced work environment.
• Must have excellent vision and hearing.

QUALIFICATIONS AND REQUIREMENTS:

• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver's License.
• Must be able to obtain and maintain a Gaming License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.