Senior Workforce Intelligence & Planning Lead (Remote)

Humana, Inc.; Denver (CO); Remote; USD 71,000 - 98,000; Full time

Benefits offered by this job

Remote work

Bonus incentive plan

Job summary

Humana, Inc. is seeking a Senior Workforce Management Professional to join its Pharmacy Process Engineering team. The role blends advanced analytics, staffing planning, and performance reporting to guide Medicaid UM staffing, scheduling, and compliance.

You will work remotely, collaborate with leadership, and influence enterprise workforce decisions. Candidates should have 3+ years in Workforce Management, strong Verint and MS Office skills, and excellent communication.

Qualifications

• 3+ years of Workforce Management experience.
• Experience collaborating with organizational leaders.
• Strong knowledge of Verint and Microsoft Office.
• Excellent written and oral communication.
• Ability to handle multiple tasks with deadlines and attention to detail.

Responsibilities

• Forecast staffing needs for Medicaid UM.
• Oversee scheduling, timekeeping, attendance and absence management.
• Assess staffing requirements and propose solutions.
• Provide analysis to support strategic and operational goals.
• Ensure compliance with employment laws and internal guidelines.
• Monitor workforce metrics and adjust plans.
• Collaborate with leadership to support execution.
• Make independent decisions in evolving environments.

Skills

Verint

Workforce management

Leadership collaboration

MS Word/Excel/PowerPoint

Communication skills

Analytical thinking

Time management

Education

Bachelor's degree

Job description

Humana, Inc. is seeking a Senior Workforce Management Professional to join its Pharmacy Process Engineering team. The role blends advanced analytics, staffing planning, and performance reporting to guide Medicaid UM staffing, scheduling, and compliance.

You will work remotely, collaborate with leadership, and influence enterprise workforce decisions. Candidates should have 3+ years in Workforce Management, strong Verint and MS Office skills, and excellent communication.