Senior Workflow Solution Analyst — Digital Transformation
Pacific Life
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Benefits offered by this job
Job summary
Pacific Life Insurance Company is seeking a Senior Workflow Solution Analyst to join our Technology team in Charlotte, NC or Newport Beach, CA. You will analyze business needs, define technology requirements, and deliver workflow solutions that drive enterprise-wide digital transformation.
You will work with Product Owners, Scrum Masters, developers, and business stakeholders in an Agile environment to move Pacific Life forward.
Qualifications
- Bachelor's degree in Computer Science, Business, Information Systems, or related field (or equivalent).
- Minimum 5 years in business or systems analysis, preferably in enterprise IT.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication; explain concepts to business users.
- Experience in Agile/Scrum; familiar with sprint planning and backlog grooming.
- Experience with Appian or Pega workflow platforms.
- Familiarity with low-code/no-code platforms.
Responsibilities
- Analyze complex business needs and translate them into technology requirements.
- Partner with Product Owners to refine backlogs and deliver aligned with goals.
- Design workflow solutions using platforms like Appian or similar.
- Lead cross-functional design sessions for business-technical alignment.
- Collaborate across Digital Transformation and Technology on initiatives.
- Support Agile ceremonies: sprint planning, estimation, retrospectives, demos.
- Lead user acceptance testing (UAT) and oversee execution.
- Provide post-implementation production support and liaison between teams.
- Assist in change management activities including stakeholder engagement.
Skills
Education
Tools
Job description
Pacific Life Insurance Company is seeking a Senior Workflow Solution Analyst to join our Technology team in Charlotte, NC or Newport Beach, CA. You will analyze business needs, define technology requirements, and deliver workflow solutions that drive enterprise-wide digital transformation.
You will work with Product Owners, Scrum Masters, developers, and business stakeholders in an Agile environment to move Pacific Life forward.
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