Technical Lead, Workflow Automation & API Integrations

Pacific Life

Charlotte (NC)

In loco

USD 168.000 - 205.000

Tempo pieno

8 giorni fa

Generatore di candidature

Ricevi una risposta da questo datore di lavoro — un curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Medical, Dental, Vision coverage

Paid time off

401(k) plan with company match

Descrizione del lavoro

Pacific Life's Project Technical Lead, Workflow Automation & Integration, partners with stakeholders, architects, product owners, and engineering teams to deliver automation, integrations, and digital transformation across Workforce Benefits.

This individual contributor role leads complex projects through requirements, design, implementation, testing, and production support, driving efficiency and AI-enabled capabilities across the tech stack.

Competenze

8+ years of technical project leadership, workflow automation, integration, or software delivery.
Experience leading cross-functional technology initiatives as an individual contributor.
Experience gathering, analyzing, and documenting business, functional, and technical requirements.
Experience with MuleSoft, Appian, REST APIs, file-based integrations, microservices, and event-driven solutions.
Strong understanding of workflow management, process automation, and system integration concepts.
Experience working across multiple layers of the technology stack, including APIs, application services, databases, and integration platforms.
Experience supporting Agile or Scaled Agile teams and delivery methodologies.
Strong stakeholder management, communication, facilitation, and problem-solving skills.

Mansioni

Lead workflow automation, integration, and digital transformation projects.
Partner with stakeholders to analyze current and future processes and identify opportunities to streamline workflows.
Serve as the technical lead for initiatives involving workflow management, APIs, system integrations, automation platforms, and AI-enabled solutions.
Translate business requirements into technical specifications, process flows, API requirements, and data mapping documentation.
Collaborate with solution architects, Full-Stack Developers, and enterprise technology teams to design scalable, secure, and maintainable solutions.
Participate in all stages of the software development lifecycle, including requirements analysis, system design, development support, testing, deployment, and production support.
Develop and maintain technical documentation, including process flows, sequence diagrams, system specifications, API documentation, source-to-target mappings, operational procedures, and support documentation.
Partner with Product Owners and Scrum Masters within a Scaled Agile environment to refine backlogs, define acceptance criteria, and establish measurable outcomes.
Support Quality Assurance activities by defining business scenarios, testing requirements, and end-to-end validation criteria.
Provide technical leadership and guidance across project teams while influencing solution decisions and ensuring alignment with architecture and development standards.
Serve as an escalation point for workflow, integration, and production support issues and lead root cause analysis efforts.
Evaluate emerging technologies, automation tools, and AI solutions to improve business processes and delivery effectiveness.
Establish and measure KPIs and business outcomes related to automation, operational efficiency, quality, and customer experience.