Senior Warehouse Operations Leader

Nordstrom, Inc.; Cedar Rapids (IA); On-site; USD 81,000 - 136,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Paid Time Off

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Senior Operations Manager in Cedar Rapids, IA to lead a team of about 7 managers across multiple shifts. You will drive day-to-day operational efficiency, cost reduction, and KPI performance, while shaping policies and developing leaders.

You will recruit, onboard, and train leaders, manage annual budgets, monitor expenditures, and partner with support teams to test and implement solutions. Strong leadership and data-driven decision making are essential.

Qualifications

• 6+ years of warehouse experience in a managerial role
• Well-developed and proven time management skills and the ability to prioritize.
• Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reports
• Strong knowledge of warehousing KPIs
• Demonstrated excellence in managing projects, programs, and initiatives within a building
• Ability to analyze data and determine actions based on improvement opportunities
• Excellent verbal and written communication skills

Responsibilities

• Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scale
• Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence
• Recruiting, selecting, onboarding, and training the right leaders
• The ability to demonstrate good judgement when making decisions and owns the impact of decisions made
• Promotes equity across the network and within the organization
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards
• Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building

Job description

Nordstrom, Inc. is seeking a Senior Operations Manager in Cedar Rapids, IA to lead a team of about 7 managers across multiple shifts. You will drive day-to-day operational efficiency, cost reduction, and KPI performance, while shaping policies and developing leaders.

You will recruit, onboard, and train leaders, manage annual budgets, monitor expenditures, and partner with support teams to test and implement solutions. Strong leadership and data-driven decision making are essential.