Senior Warehouse Ops Leader - Develop Leaders, Boost Efficiency

Nordstrom; Dubuque (IA); On-site; USD 81,000 - 136,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement plan

Paid Time Off

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Senior Operations Manager in Dubuque, IA for 2nd shift (Mon-Fri, 3:00PM-11:30PM). This role leads a team of managers to drive day-to-day operations, safety, quality and cost efficiency across a distribution network.

The ideal candidate has 6+ years in warehouse leadership, excels at data-driven decision making, and can develop leaders while aligning with business strategy. Nordstrom offers comprehensive benefits and performance incentives.

Qualifications

• 6+ years of warehouse experience in a managerial role.
• Strong time management skills and ability to prioritize.
• Proven ability to develop leaders and grow leadership competencies.
• Solid knowledge of warehouse KPIs and performance metrics.
• Experience managing projects, programs, and initiatives within a distribution environment.
• Ability to analyze data and drive improvement actions.
• Excellent verbal and written communication skills.

Responsibilities

• Lead a team of ~7 managers and their supporting teams across multiple shifts and departments.
• Drive safety, quality, and performance while improving efficiency and scale.
• Recruit, onboard, and train future leaders.
• Manage budgets, expenditures, and variances to meet financial targets.
• Develop and monitor KPI metrics and scorecards (4DX and facility).
• Collaborate with on-site and virtual teams to test and implement solutions.

Skills

Warehouse leadership

KPI analysis

Budget management

Recruiting & training

People development

Strategy execution

4DX

Tools

4DX

Job description

Nordstrom is seeking a Senior Operations Manager in Dubuque, IA for 2nd shift (Mon-Fri, 3:00PM-11:30PM). This role leads a team of managers to drive day-to-day operations, safety, quality and cost efficiency across a distribution network.

The ideal candidate has 6+ years in warehouse leadership, excels at data-driven decision making, and can develop leaders while aligning with business strategy. Nordstrom offers comprehensive benefits and performance incentives.