Senior VP, Portfolio Growth & Client Success

Jones Lang LaSalle Incorporated; Westmont (IL); On-site; USD 163,000 - 220,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Vice President to oversee a portfolio of accounts and program managers across the Americas region. You will drive sales, manage financial performance, and lead a high-performing team to deliver exceptional client service.

You will develop strategic plans, monitor metrics, and present insights to senior leadership, while fostering a collaborative, inclusive culture and strong client relationships across major markets.

Qualifications

• Bachelor's degree in Architecture, Interior Design, Construction, Engineering or related field.
• Proven experience in sales and business management, preferably in the commercial real estate industry and/or retail multi-site.
• Strong financial acumen and the ability to drive financial performance within a portfolio.
• Exceptional leadership and people management skills, with a demonstrated ability to mentor, motivate, and develop high-performing teams.
• Excellent communication and presentation skills, with the ability to effectively engage and influence clients and stakeholders at all levels.
• Strong problem-solving and strategic thinking capabilities, with the ability to anticipate and navigate complex client challenges.
• Demonstrated expertise in building and managing strong client relationships, with a track record of driving client success.
• Results-oriented mindset, with a commitment to achieving ambitious sales targets and delivering exceptional client service.

Responsibilities

• Develop and execute strategic plans to achieve portfolio growth targets, revenue generation, and profitability goals.
• Foster a proactive sales culture and promote cross-selling opportunities across accounts, PDS services and industry verticals.
• Identify key market trends, client needs, and emerging opportunities to better position JLL in the marketplace.
• Collaborate with program managers to develop and implement comprehensive account plans, ensuring alignment with client goals and objectives.
• Monitor financial performance metrics across the portfolio, driving accountability and identifying areas for improvement.
• Prepare and present QBRs and performance reports to senior leadership, providing insights and recommendations for strategic decisions.
• Build, lead, and develop a high-performing team of program and project managers, setting clear expectations, and providing guidance and resources required for success.
• Promote a collaborative and inclusive work environment that fosters teamwork, ethics and excellence.
• Provide coaching and mentorship to team members, enabling their professional growth and development.
• Conduct performance evaluations and identify training and development needs to enhance team capabilities.
• Promote diversity, equity, and inclusion within the team, fostering an environment that values different perspectives and backgrounds.
• Proactively recruit talent and upskill existing talent to ensure we have the technical and leadership capabilities to retain clients and deliver excellence.
• Develop and maintain strong relationships with key clients, serving as their trusted advisor and ensuring their overall satisfaction.
• Collaborate with program managers to understand client objectives, evaluate performance, and identify opportunities for continuous improvement.
• Provide strategic guidance to program managers in addressing client concerns and resolving complex issues.
• Actively monitor client satisfaction levels and implement strategies to enhance client success.
• Actively participate in and contribute to strategic client events including JLL-hosted events, industry conferences and trade shows.

Skills

Sales leadership

Business management

Leadership

Financial acumen

Communication

Strategic thinking

Client relationships

Mentoring

Diversity & inclusion

Education

Bachelor's degree in Architecture, Interior Design, Construction, Engineering or related field

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Senior Vice President to oversee a portfolio of accounts and program managers across the Americas region. You will drive sales, manage financial performance, and lead a high-performing team to deliver exceptional client service.

You will develop strategic plans, monitor metrics, and present insights to senior leadership, while fostering a collaborative, inclusive culture and strong client relationships across major markets.