Senior VoIP Engineer - Cloud 911 Infrastructure (Hybrid)

Axon; New York (NY); Hybrid; USD 141,000 - 217,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Discretionary time off

Paid parental leave

Medical, Dental, Vision plans

Fitness Programs

Emotional & Development Programs

Snacks in offices

Job summary

Axon is hiring a Senior VoIP Engineer to design, build, and maintain a cloud-native voice platform for 911 systems. You will own SIP routing, call state management, and system redundancy to ensure every call succeeds.

The role partners with operations, networking, and engineering, with on-call rotations to uphold zero-failure standards. Based in Manhattan in a hybrid arrangement, you will work on cutting-edge telephony infrastructure within Axon 911, shaping emergency-response technology and

Qualifications

• Extensive experience with VoIP/UC systems and SIP protocol behavior.
• Proficient in cloud-based, distributed fault-tolerant architectures.
• Hands-on with FreeSWITCH and Kamailio or similar open-source tools.

Responsibilities

• Design and build cloud-based voice infrastructure for emergency 911 systems.
• Manage SIP routing, call state, and redundancy to ensure uptime.
• Integrate with telephony providers, PSAPs, and partners for end-to-end reliability.
• Drive major features and architectural evolution of the voice platform.
• Collaborate with operations, networking, and engineering; participate in on-call rotations.

Skills

VoIP/UC systems

SIP protocol

Cloud platforms (AWS)

Cross-functional collaboration

Tools

FreeSWITCH

Kamailio

Job description

Axon is hiring a Senior VoIP Engineer to design, build, and maintain a cloud-native voice platform for 911 systems. You will own SIP routing, call state management, and system redundancy to ensure every call succeeds.

The role partners with operations, networking, and engineering, with on-call rotations to uphold zero-failure standards. Based in Manhattan in a hybrid arrangement, you will work on cutting-edge telephony infrastructure within Axon 911, shaping emergency-response technology and