Senior Venue Operations Leader

The Sports Facilities Advisory & Management; Catlettsburg (KY); Vor Ort; USD 52.000 - 78.000; Vollzeit

Zusammenfassung

Boyd County Sportsplex in Boyd County, KY, is hiring an Operations Manager to oversee daily facility operations and event execution. This full-time, exempt role reports to the General Manager, and requires a bachelor’s degree in a related field and at least three years of relevant experience.

The Operations Manager will supervise part-time staff, manage maintenance, and work cross-functionally to deliver a first-class guest experience while staying within budget constraints.

Qualifikationen

• Bachelor's degree in facility management, recreation, sports management, or a related field is required.
• Minimum of three years of experience in managing facilities or equivalent combination of education and experience.
• Strong interpersonal, problem-solving, and negotiating skills; team player.
• Excellent verbal and written communication skills; proficient with MS Office.

Aufgaben

• Lead and supervise day-to-day operations of staff, ensuring first-in-class customer service and accountability.
• Manage part-time facility operations employees (hire, train, schedule, evaluate, terminate).
• Coordinate with venue event management on setups, breakdowns and day-of-event requirements.
• Collaborate with events, marketing, finance, F&B, and leadership teams to ensure superior guest experience.
• Develop routine maintenance schedules for all facilities and equipment; ensure cleanliness and safety.
• Oversee grounds, storage, and facility assets; monitor performance and address issues.

Kenntnisse

Staff leadership

Customer service

Interpersonal skills

Problem solving

Negotiation

Team collaboration

Verbal and written communication

Computer skills (Word, Excel, PowerPt)

Ausbildung

Bachelor's degree in facility management or related field

3+ years relevant experience

Tools

Venue POS software

Ticketing software

Reservation software

Payroll software

Jobbeschreibung

Boyd County Sportsplex in Boyd County, KY, is hiring an Operations Manager to oversee daily facility operations and event execution. This full-time, exempt role reports to the General Manager, and requires a bachelor’s degree in a related field and at least three years of relevant experience.

The Operations Manager will supervise part-time staff, manage maintenance, and work cross-functionally to deliver a first-class guest experience while staying within budget constraints.