Senior Vendor Success & Marketplace Growth Manager

Amazon; Seattle (WA); On-site; USD 83,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Vendor Services in Seattle seeks a Senior Customer Success Manager to lead transformational growth for Fortune 500 brands on Amazon's marketplace. You will create vendor strategies that impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce.

This role combines strategic partnerships, data-driven decision making, and operational excellence to enhance vendor and customer experiences.

Qualifications

• Bachelor's degree or equivalent required.
• Strong project management and relationship skills.
• Fluent Mandarin preferred (based on basic qualifications in source).
• Advanced Excel skills and data analysis experience.

Responsibilities

• Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience.
• Analyze data trends to identify opportunities and provide actionable recommendations.
• Lead promotional planning and execution while ensuring catalog optimization.
• Build collaborative relationships with internal teams and vendor partners.
• Manage multiple projects while maintaining high operational standards.

Skills

Project management

Communication

Data analysis

Relationship management

Time management

Education

Bachelor's degree or equivalent

Tools

Excel advanced

BI Tools

Tableau

Job description

Amazon Vendor Services in Seattle seeks a Senior Customer Success Manager to lead transformational growth for Fortune 500 brands on Amazon's marketplace. You will create vendor strategies that impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce.

This role combines strategic partnerships, data-driven decision making, and operational excellence to enhance vendor and customer experiences.