Senior Vendor Success Manager, Grocery & Consumables

Amazon

Seattle (WA)

On-site

USD 83,000 - 140,000

Full time

14 days+

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Benefits offered by this job

Health insurance

RSUs

401(k) matching

Job summary

Amazon.com Services LLC is seeking a Senior Customer Success Manager to lead transformational growth for Fortune 500 brands on Amazon's marketplace. You will create vendor strategies, drive measurements and actionable decisions, and collaborate cross-functionally to optimize vendor performance and the customer experience across Seattle and Arlington.

The role requires strong program management, data analysis, and communication skills to deliver measurable results for vendors and customers in a

Qualifications

Bachelor's degree required.
4+ years of vendor or client-facing experience in Account Management, Vendor Management or related fields.
Data analysis experience with large datasets from complex systems.
Proficient in Microsoft Excel.
Excellent written and verbal communication skills.

Responsibilities

Partner with vendors to drive growth and improve customer experience.
Analyze data trends to identify opportunities and provide actionable recommendations.
Lead promotional planning and catalog optimization.
Build collaborative relationships with internal teams and vendor partners.
Manage multiple projects while maintaining high operational standards.