Senior Vault CRM Events Implementation Lead

Veeva Systems; Chicago (IL); Remote; USD 80,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems is seeking a Senior Consultant to drive Implementation Excellence for life sciences customers, focusing on Vault CRM Events Management. You will deliver end-to-end event solutions—from speaker programs to roundtables—using prescriptive, packaged approaches to speed and precision.

In alignment with our Services Vision, you will collaborate with Strategy, Product Management, Solution Consulting, and Account Partners to ensure smooth handoffs, milestones, and long-term customer

Qualifications

• 6+ years of experience leading and delivering enterprise SaaS/Cloud implementations of event management solutions.
• Understanding of Life Sciences commercial event operations and technical affinity for cloud platforms, workflow engines, and data integration patterns.
• Proven ability to lead customer discovery workshops and communicate architectural ideas clearly.
• Self-starter with operational discipline and attention to detail.
• Willingness to travel up to 25–30% for milestones and discovery.

Responsibilities

• Prescriptive Advisory: guide customers toward standard capabilities and configurable guardrails.
• Implementation Excellence: lead and execute deployments using best practices and automation.
• Technology-Enabled Delivery: develop proficiency in Vault Platform and Vault CRM Events Management.
• Ecosystem Integration: unify event lifecycle from planning to compliance reporting.
• Cross-Functional Alignment: collaborate with Strategy, Product Management, Solution Consulting, and Account Partners.
• Operational Excellence & Execution: manage deliverables and mitigate risks to milestones.
• Long-Term Customer Success: enable post-implementation adoption and ongoing value.
• Team Mentorship: lead and uplift team members for success.

Skills

Enterprise SaaS implementations

Life Sciences event ops

Discovery workshops

Data integration patterns

Travel readiness

Tools

Vault Platform

Job description

Veeva Systems is seeking a Senior Consultant to drive Implementation Excellence for life sciences customers, focusing on Vault CRM Events Management. You will deliver end-to-end event solutions—from speaker programs to roundtables—using prescriptive, packaged approaches to speed and precision.

In alignment with our Services Vision, you will collaborate with Strategy, Product Management, Solution Consulting, and Account Partners to ensure smooth handoffs, milestones, and long-term customer