Senior UX & HF Researcher (Regulated Med Devices)

Ipsos; New York (NY); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

PTO

Healthcare plans

Wellness benefits

Flexible workplace policy

Job summary

Ipsos is seeking a Senior UX and Human Factors Researcher to lead research studies informing product design, usability, and safety in regulated industries. You will translate findings into actionable design recommendations and work cross-functionally with client teams and engineers.

The role requires FDA regulatory expertise, strong analytical thinking, and the ability to manage multiple projects in a fast-paced consulting environment.

Qualifications

• Bachelor’s degree required.
• 3+ years of UX and Human Factors research in regulated industries.
• 5+ years in UX research or design preferred; agency/consulting experience valued.
• Strong understanding of human factors principles and usability testing.
• Experience applying FDA guidance, ANSI/AAMI HE75, IEC 62366-1:2015.

Responsibilities

• Lead UX and HF research projects across study phases (planning, execution, analysis, reporting).
• Develop protocols aligned with regulatory standards.
• Conduct formative and validation usability testing for medical devices.
• Analyze data to inform risk management and design improvements.
• Produce usability study reports, risk analyses, and regulatory submissions.
• Present insights to diverse stakeholders, including client teams and regulators.
• Collaborate with internal and client teams to drive evidence-based design.
• Support senior leadership in bids, proposals, and client development.

Skills

UX research

Human factors

Regulatory knowledge

Project management

Client communication

Education

Bachelor’s degree in Human Factors, HCI, Psychology, Industrial Engineering, Behavioral Sciences, or related field

Job description

Ipsos is seeking a Senior UX and Human Factors Researcher to lead research studies informing product design, usability, and safety in regulated industries. You will translate findings into actionable design recommendations and work cross-functionally with client teams and engineers.

The role requires FDA regulatory expertise, strong analytical thinking, and the ability to manage multiple projects in a fast-paced consulting environment.