Senior UX & Human Factors Researcher (Med Devices)

Ipsos in US; Chicago (IL); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Generous PTO

Healthcare plans

Wellness benefits

Flexible work policy

Collaborative culture

Job summary

Ipsos is seeking a Senior UX and Human Factors Researcher to lead formative and summative studies across medical devices and regulated products. You will translate research findings into actionable design recommendations and work with cross‑functional teams to ensure usability and compliance.

The role requires FDA regulatory knowledge, strong analytical thinking, and the ability to manage multiple studies with minimal supervision.

Qualifications

• Bachelor’s degree required in Human Factors, HCI, Psychology, or related field.
• 3+ years of UX/HF research in regulated industries.
• 5+ years in UX research is preferred or as stated.

Responsibilities

• Lead UX and HF research projects across study phases.
• Develop protocols aligned with FDA guidance and standards.
• Conduct usability testing for medical devices and products.
• Analyze qualitative and quantitative data for risk management.
• Produce deliverables like usability reports and risk analyses.
• Present insights to clients and stakeholders.
• Collaborate with cross-functional teams to drive design decisions.
• Support business development and lead bids with senior leaders.

Skills

UX research

Human factors

Regulatory knowledge

Communication skills

Project management

Education

Bachelor’s degree in Human Factors or related field

Job description

Ipsos is seeking a Senior UX and Human Factors Researcher to lead formative and summative studies across medical devices and regulated products. You will translate research findings into actionable design recommendations and work with cross‑functional teams to ensure usability and compliance.

The role requires FDA regulatory knowledge, strong analytical thinking, and the ability to manage multiple studies with minimal supervision.