Director of UX & Human Factors – Medical Devices

Ipsos in US; Norwalk (CT); Sur place; USD 140 000 - 145 000; Plein temps

Résumé du poste

Ipsos is seeking a Director, UX & HF for medical devices, based in Chicago or nearby, leading a small research team and managing key clients in FDA-regulated usability testing. You will guide formative and summative studies, develop study protocols, mentor researchers, and drive business development while ensuring compliance with FDA guidance and ANSI/IEC standards.

The role offers cross-functional collaboration across international teams and opportunities to influence Ipsos’ UX & HF practice

Qualifications

• Bachelor’s degree in human factors, HCI, psychology, or related field required.
• 5+ years of UX & HF research experience, with medical devices preferred.
• Hands-on experience planning and conducting usability testing per FDA guidance.

Responsabilités

• Lead human factors research for medical devices and healthcare products, including formative and summative usability studies.
• Manage key clients, build long-term relationships, and drive business development.
• Mentor and coach a small team of researchers.
• Oversee projects through scoping, design, execution, analysis, and delivery.

Connaissances

Leadership

Client management

UX research

Team mentoring

Regulatory knowledge

Formation

Bachelor's degree in Human Factors, HCI, Psychology or related

Master's degree preferred

Outils

FDA guidance knowledge

Proposal development

Description du poste

Ipsos is seeking a Director, UX & HF for medical devices, based in Chicago or nearby, leading a small research team and managing key clients in FDA-regulated usability testing. You will guide formative and summative studies, develop study protocols, mentor researchers, and drive business development while ensuring compliance with FDA guidance and ANSI/IEC standards.

The role offers cross-functional collaboration across international teams and opportunities to influence Ipsos’ UX & HF practice