Senior UPS Field Service Engineer - Critical Power Expert

Vincere; Lone Tree (CO); On-site; USD 100,000 - 130,000; Full time

Job summary

Vincere is seeking a Senior UPS Field Service Engineer in the Dallas–Fort Worth area to support critical-power equipment across data centers and commercial sites. The role focuses on testing, commissioning, maintenance, and emergency repair of three-phase, double-conversion UPS systems.

You will diagnose faults at the component level, work on live customer sites under pressure, travel as needed, and mentor junior technicians while communicating clearly with customers and service leadership.

Qualifications

• Significant hands-on field service experience on three-phase, double-conversion UPS systems.
• Strong component-level troubleshooting skills on UPS equipment.
• Valid driver’s license and ability to travel across the service territory.
• Experience in customer-facing roles at live sites under pressure.
• Willingness to mentor junior technicians and share field knowledge.

Responsibilities

• Carry out testing, commissioning, preventive maintenance and emergency repair on three-phase UPS systems.
• Diagnose and troubleshoot UPS faults at component level, including IGBTs, battery strings and control boards.
• Support customers across data center, commercial and industrial sites.
• Work on-site in critical-infrastructure environments with emphasis on reliability and safety.
• Travel across the Dallas–Fort Worth service territory; broader regional travel as needed.
• Communicate clearly with customers, site teams and service leadership during issues and callouts.
• Assist and mentor junior technicians with field-service best practices.

Skills

Field service experience

UPS troubleshooting

Three-phase UPS

Customer communication

Travel readiness

Job description

Vincere is seeking a Senior UPS Field Service Engineer in the Dallas–Fort Worth area to support critical-power equipment across data centers and commercial sites. The role focuses on testing, commissioning, maintenance, and emergency repair of three-phase, double-conversion UPS systems.

You will diagnose faults at the component level, work on live customer sites under pressure, travel as needed, and mentor junior technicians while communicating clearly with customers and service leadership.