Senior Universal Banker & Branch Relationship Leader

Georgia's Own; Morrow (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Job summary

Georgia's Own Credit Union in Morrow, GA is seeking an Universal Banker II to deliver exceptional member service, build member relationships, and support branch operations. You will handle transactions, assist with onboarding, and contribute to sales and service objectives.

The role requires strong communication, problem solving, and knowledge of loan processes, with opportunities to mentor teammates and grow within the branch team.

Qualifications

• Deliver exceptional member service and build strong member relationships.
• Open consumer and business membership accounts and assist with onboarding.
• Process and support consumer loan applications and related documentation.
• Support branch operations, documentation, and system usage.

Responsibilities

• Provide in-person, telephone, and digital member interactions.
• Identify member needs and recommend products/services.
• Assist with account maintenance and issue resolution.
• Support training and onboarding of new Universal Bankers.
• Contribute to attainment of branch service, production, and member experience goals.

Skills

Member service

Relationship development

Lending support

Branch operations

Mentoring peers

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Georgia's Own Credit Union in Morrow, GA is seeking an Universal Banker II to deliver exceptional member service, build member relationships, and support branch operations. You will handle transactions, assist with onboarding, and contribute to sales and service objectives.

The role requires strong communication, problem solving, and knowledge of loan processes, with opportunities to mentor teammates and grow within the branch team.