Senior Universal Banker II - Member Growth & Service

Georgia's Own Credit Union; Waycross (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) matching

Job summary

Georgia’s Own Credit Union is seeking a Universal Banker II in Waycross, GA. The role focuses on delivering exceptional member service, building relationships, and supporting branch operations while serving as a resource for colleagues.

The position involves transaction processing, account openings, lending support, and sustaining sales/service standards. A strong emphasis on mentorship, onboarding, and branch performance is included, with competitive benefits and a pay rate of $25.00 per hour.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• 3–5 years in a financial branch environment or comparable experience.
• Experience with loan applications and standard procedures.

Responsibilities

• Deliver exceptional member service in person, on the phone, and digitally.
• Open consumer and business membership accounts; assist with maintenance and problem resolution.
• Process consumer loan applications and related documentation.
• Identify deposit, lending and relationship-growth opportunities with members.
• Support onboarding and training for new Universal Bankers; mentor team members.
• Maintain production goals for memberships, deposits, lending, and referrals.
• Rotate among transaction, office, lending, and service duties as needed.
• Provide branch coverage and assist with branch readiness and audits.

Skills

Member service

Relationship development

Onboarding support

Mentoring

Sales & service practices

Teamwork

Communication

Problem solving

Education

High school diploma

Bachelor’s degree preferred

3–5 years financial services

Tools

Microsoft Word

Excel

PowerPoint

Job description

Georgia’s Own Credit Union is seeking a Universal Banker II in Waycross, GA. The role focuses on delivering exceptional member service, building relationships, and supporting branch operations while serving as a resource for colleagues.

The position involves transaction processing, account openings, lending support, and sustaining sales/service standards. A strong emphasis on mentorship, onboarding, and branch performance is included, with competitive benefits and a pay rate of $25.00 per hour.