Senior Universal Banker II — Relationship & Branch Ops

Georgia's Own Credit Union; Ohio; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Matching

Job summary

Georgia’s Own Credit Union in Ohio seeks an experienced Universal Banker II to deliver exceptional member service, build relationships, and support branch operations. This role combines advanced transactions, account openings, lending support, and relationship development while guiding onboarding and training for colleagues.

It reports to the Universal Banker Manager and aims to promote service excellence and branch productivity.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• 3–5 years’ experience in a financial branch environment or equivalent in financial/retail.
• Willing to cover other branches and Saturday rotation.
• Strong communication and numerical skills; knowledge of loan processes.
• Proficient with Microsoft Word, Excel and PowerPoint.
• Must pass background check (Credit, Drug Screen, Bondability, Criminal).

Responsibilities

• Deliver exceptional member service in person, by phone, and online.
• Open consumer and business membership accounts.
• Process deposits, loans, and account maintenance.
• Promote Credit Union products through referrals and relationship management.
• Support branch operations and help achieve service and sales goals.
• Mentor colleagues and support onboarding and training.
• Maintain accurate balancing and adherence to policies and procedures.

Job description

Georgia’s Own Credit Union in Ohio seeks an experienced Universal Banker II to deliver exceptional member service, build relationships, and support branch operations. This role combines advanced transactions, account openings, lending support, and relationship development while guiding onboarding and training for colleagues.

It reports to the Universal Banker Manager and aims to promote service excellence and branch productivity.