Senior Underwriting Consultant - Remote Risk Leader

Manulife; Connecticut; Hybrid; USD 92,000 - 160,000; Full time

Job summary

Manulife is seeking a Senior Underwriting Consultant to evaluate high-impact applications and guide junior colleagues. The role emphasizes independent work, policy compliance, and expert risk assessment within a remote, US-wide setting.

You will apply underwriting knowledge across John Hancock businesses, supervise complex cases, and contribute to training and process improvements while maintaining strong customer relationships.

Qualifications

• College graduate or business equivalent.
• Strong underwriting knowledge and familiarity with John Hancock's businesses.
• Proven ability to prioritize and work under deadlines.

Responsibilities

• Identify and solve workflow and systems issues in underwriting.
• Negotiate and manage time and resources to meet deadlines.
• Provide training and guidance to junior underwriters.
• Audit underwriting decisions, communications, and processing.
• Ensure adherence to guidelines and policies in underwriting.
• Audit medical record summaries for compliance.
• Support research on risk assessment.
• Process formal underwriting appeals and complaints.
• Review fraud referrals for appropriateness and contribute to reviews.
• Maintain professional relationships within a self-directed team.
• Project professionalism and serve as a role model for staff.
• Manage underwriting for highly complex cases and serve as SME.

Skills

Underwriting

Analytical skills

Decision making

Communication

Interpersonal skills

Time management

Customer relationships

Technical knowledge

Problem solving

Patient/accuracy focus

Education

Bachelor’s degree or equivalent

Job description

Manulife is seeking a Senior Underwriting Consultant to evaluate high-impact applications and guide junior colleagues. The role emphasizes independent work, policy compliance, and expert risk assessment within a remote, US-wide setting.

You will apply underwriting knowledge across John Hancock businesses, supervise complex cases, and contribute to training and process improvements while maintaining strong customer relationships.