Remote Senior Underwriting Consultant — Lead & Impact

Manulife; Oklahoma; Hybrid; USD 92,000 - 160,000; Full time

Job summary

Manulife is hiring a Senior Underwriting Consultant to evaluate high-impact applications and guide junior colleagues. The role emphasizes independent work and adherence to underwriting policies across complex cases.

The position requires college graduation and 7+ years underwriting experience, with strong knowledge of John Hancock products and risk assessment capabilities. It is a remote role with flexibility, operating within continental US.

Qualifications

• 7+ years of underwriting experience or exposure.
• Strong knowledge of underwriting function; Sound knowledge of John Hancock's various businesses.
• Strong organizational, communication and interpersonal skills.
• Strong analytical skills; ability to define, research and resolve problems.
• Excellent ability to create and maintain customer relationships.
• Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus.
• Strong knowledge of company plans, riders, benefits and illustrations.
• Strong knowledge of medical science, technology and terminology and their impact on morbidity.

Responsibilities

• Identify and provide solutions to work related problems and issues (workflow, systems).
• Negotiate and manage time and resources to meet deadlines and service times.
• Provide training and act as an information resource for more junior underwriters.
• Process all aspects of auditing, formal appeal reviews and contestable claim review.
• Audit applications underwritten to ensure decisions and processing follow guidelines.
• Audit medical record summaries to ensure documentation follows guidelines.
• Assist management with research projects pertaining to risk assessment.
• Process formal underwriting appeals and complaints.
• Review underwriting fraud referrals for appropriateness and assist management with book of business reviews.
• Review contestable claims for potential misrepresentation during underwriting.
• Maintain relationships within a self-directed team environment.
• Project a professional image and serve as an example to junior staff.
• Manage all aspects of underwriting process for the most complex cases.
• Serve as a subject matter expert for more junior colleagues and management.
• Assist management with staff training and consults.

Skills

7+ years underwriting experience

Underwriting knowledge

Analytical skills

Customer relationships

Deadline prioritization

Knowledge of John Hancock products

Team guidance

Education

College graduate or equivalent

Job description

Manulife is hiring a Senior Underwriting Consultant to evaluate high-impact applications and guide junior colleagues. The role emphasizes independent work and adherence to underwriting policies across complex cases.

The position requires college graduation and 7+ years underwriting experience, with strong knowledge of John Hancock products and risk assessment capabilities. It is a remote role with flexibility, operating within continental US.