Senior Underwriting Consultant - Remote Leader

Manulife; Missouri; Hybrid; USD 92,000 - 160,000; Full time

Job summary

Manulife is seeking a Senior Underwriting Consultant to evaluate high-impact applications and guide junior colleagues. The role emphasizes independence, policy adherence, and expertise across underwriting decisions, medical reviews, and fraud audits.

You will lead complex case management, provide training, and collaborate with management on risk assessment projects while maintaining professional client relationships in a remote US-based setting.

Qualifications

• College graduate or business equivalent.
• 7+ years of underwriting experience or exposure.
• Strong knowledge of underwriting function; Sound knowledge of John Hancock's various businesses.
• Strong knowledge of referral areas.
• Strong organizational, communication and interpersonal skills.
• Strong analytical skills; ability to define, research and resolve problems.
• Ability to prioritize and work effectively under deadlines.

Responsibilities

• Identify and provide solutions to work related problems and issues (i.e. Work flow, systems).
• Negotiate and manage time and resources to meet deadlines and service times.
• Provide training and act as an information resource for more junior underwriters.
• May process all aspects of auditing, formal appeal reviews and contestable claim review.
• Audit applications underwritten to ensure underwriting decisions, correspondence and administrative processing have been followed in accordance with established guidelines and policies.
• Audit medical record summaries to ensure documentation is in accordance with our established guidelines.
• Assist management with various research projects pertaining to risk assessment.
• Process formal underwriting appeals and complaints.
• Review underwriting fraud referrals for appropriateness and assist management with book of business reviews.
• Review contestable claims for potential misrepresentation during underwriting.
• Maintain good relationships within a self-directed team environment.
• Project a professional image and serve as an example to junior staff.
• Manage all aspects of underwriting process for most complex cases.
• Serve as a subject matter expert for more junior colleagues and management.
• Process formal underwriting appeals and complaints.
• Manage underwriting fraud referrals for appropriateness and assist management with book of business reviews.
• Assist management with staff training and consults.

Skills

Underwriting knowledge

Analytical thinking

Communication skills

Interpersonal skills

Time management

Mentoring

Education

College graduate or business equivalent

Job description

Manulife is seeking a Senior Underwriting Consultant to evaluate high-impact applications and guide junior colleagues. The role emphasizes independence, policy adherence, and expertise across underwriting decisions, medical reviews, and fraud audits.

You will lead complex case management, provide training, and collaborate with management on risk assessment projects while maintaining professional client relationships in a remote US-based setting.