Senior Underwriting Consultant — Remote Leader in Risk

Manulife; Tennessee; Hybrid; USD 92,000 - 160,000; Full time

Job summary

Manulife is seeking a Senior Underwriting Consultant to evaluate highly complex applications, guide junior colleagues, and uphold underwriting policies. The role emphasizes independence, leadership, and process improvement within a remote-capable team.

Key tasks include auditing, reviews of medical records and complaints, and providing SME guidance across underwriting functions while maintaining strong customer relationships and meeting deadlines.

Qualifications

• College graduate or business equivalent.
• Strong knowledge of underwriting function and company product lines.
• Strong organizational, communication and interpersonal skills.
• Ability to prioritize and meet deadlines under service times.
• Ability to train and mentor junior underwriters.
• Experience with auditing and review processes in underwriting.

Responsibilities

• Evaluate high-impact, complex applications.
• Identify workflow and system improvements in underwriting.
• Negotiate and manage time/resources to meet deadlines.
• Provide training and guidance to junior underwriters.
• Audit underwriting decisions, medical records, and appeals.
• Review contestable claims and fraud referrals for appropriateness.
• Maintain professional relationships within a self-directed team.
• Serve as a SME for underwriters and management.
• Lead staff training and consultations.

Skills

Underwriting expertise

Analytical thinking

Communication skills

Interpersonal skills

Problem solving

Customer relationship management

Education

Bachelor’s degree or equivalent

Job description

Manulife is seeking a Senior Underwriting Consultant to evaluate highly complex applications, guide junior colleagues, and uphold underwriting policies. The role emphasizes independence, leadership, and process improvement within a remote-capable team.

Key tasks include auditing, reviews of medical records and complaints, and providing SME guidance across underwriting functions while maintaining strong customer relationships and meeting deadlines.