Senior Treasury Management Client Advisor

Fifth Third; Detroit (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Fifth Third Bank in Detroit, MI seeks a Treasury Management Client Care Advisor II to act as a trusted advisor and primary contact for TM services. You will manage a high-value portfolio, implement TM solutions, and coordinate with Operations, Product, IT and Sales to optimize client outcomes.

The role emphasizes risk awareness, client satisfaction, and proactive communications. The ideal candidate has a Bachelor's degree and 3+ years of banking experience, with strong written and verbal skills,

Qualifications

• Bachelor's degree or equivalent work experience.
• 3+ years banking experience preferred including Commercial Bank experience.
• 3+ years demonstrated client service experience preferred (phone and face to face).
• Excellent written and verbal communication skills (business style).
• Ability to filter and analyze information to facilitate decision making and enhance client relationship.

Responsibilities

• Proactively manages a portfolio of top revenue-generating TM clients.
• Acts as TM relationship ambassador for all things treasury including incident management and implementation.
• Leverages TM data analytics to improve retention and revenue and deepen client relationships.
• Collaborates with Operations, Product, IT and Sales to optimize TM solutions for each client.
• Manage risk and ensure adherence to Client Care Policy and Procedures.

Skills

Client service

Communication

Relationship building

Analytical thinking

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Outlook

OneNote

Job description

Fifth Third Bank in Detroit, MI seeks a Treasury Management Client Care Advisor II to act as a trusted advisor and primary contact for TM services. You will manage a high-value portfolio, implement TM solutions, and coordinate with Operations, Product, IT and Sales to optimize client outcomes.

The role emphasizes risk awareness, client satisfaction, and proactive communications. The ideal candidate has a Bachelor's degree and 3+ years of banking experience, with strong written and verbal skills,