Senior Treasury Management Advisor

Fifth Third Bank; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Fifth Third Bank in Michigan seeks a Treasury Management (TM) Client Care Advisor II to lead a high-revenue portfolio and serve as the primary contact for TM services. You will analyze client data, coordinate with Operations, Product, IT and Sales to optimize TM solutions and enhance client value.

The role emphasizes proactive communication, risk management, and collaboration across lines of business to deliver best-in-class service and support client retention and growth in the Michigan region.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 3+ years banking experience preferred including Commercial Bank.
• 3+ years demonstrated client service experience preferred (phone and face to face).
• Excellent written and verbal communication skills (business style).
• Ability to collaborate across lines of business and influence outcomes.
• Strong organizational skills and attention to detail.

Responsibilities

• Pro-actively manages a portfolio of top revenue generating clients in the Commercial Division as TM relationship ambassador.
• Uses TM data analytics to improve client retention and revenue.
• Leads and mentors newly on-boarded Client Advisors.
• Assesses viability for additional TM services and closes opportunities or refers.
• Manages client communications and risk through defined channels and SLAs.
• Supports RFPs and TM relationship reviews with Sales partners.

Skills

Communication skills

Client relationship management

Problem solving

Analytical thinking

Leadership

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office

Job description

Fifth Third Bank in Michigan seeks a Treasury Management (TM) Client Care Advisor II to lead a high-revenue portfolio and serve as the primary contact for TM services. You will analyze client data, coordinate with Operations, Product, IT and Sales to optimize TM solutions and enhance client value.

The role emphasizes proactive communication, risk management, and collaboration across lines of business to deliver best-in-class service and support client retention and growth in the Michigan region.