Senior Transportation Manager - Lead Fleet & Logistics

U.S. Xpress, Inc.; Chattanooga (TN); On-site; USD 63,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life insurance

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching

Employee Stock Purchase Plan

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress, Inc. is seeking an Account Manager II to oversee drivers and office staff, resolving issues, payroll, home time, and policy adherence, with responsibility scaled to a high-revenue account. You will coordinate with internal teams to ensure service levels and profitability.

You will maintain fleet maintenance programs, build trust with customers, and manage weekly service reports while engaging with billing and other departments to optimize cash flow and service delivery.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years in logistics with leadership experience.
• Strong interpersonal, written, and diplomatic communication skills.

Responsibilities

• Oversee drivers and office staff; resolve complaints, payroll, home time, terminations.
• Ensure fleet maintenance programs are current on tractors and trailers.
• Develop trust with the customer and manage shipments via weekly reports.
• Coordinate with billing and other departments to ensure smooth operations.
• Monitor credit and cash flow through aging reports; ensure on-time service.

Skills

Interpersonal communication

Written communication

Negotiation

Excel

Office software

Education

Bachelor degree in related field

Tools

Microsoft Excel

Company-specific applications

Job description

U.S. Xpress, Inc. is seeking an Account Manager II to oversee drivers and office staff, resolving issues, payroll, home time, and policy adherence, with responsibility scaled to a high-revenue account. You will coordinate with internal teams to ensure service levels and profitability.

You will maintain fleet maintenance programs, build trust with customers, and manage weekly service reports while engaging with billing and other departments to optimize cash flow and service delivery.