Transportation Manager II

Xpresstechfreight; Morehead, Northern (KY, KY); On-site; USD 63,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Paid Parental Leave

Employee Stock Purchase Plan

Short Term Incentive Program

Life Insurance

Job summary

U.S. Xpress is hiring a Transportation Manager II for our Morehead, KY operation. The role manages a 30+ truck/driver dedicated account, focusing on on-time service and profitability.

Remote work is not offered, with standard 8:00–17:00 hours. The ideal candidate has 5+ years in logistics and 3+ years in leadership, plus strong communication and Excel skills, and a Bachelor’s degree or equivalent experience.

Qualifications

• Bachelor's degree in related field or equivalent experience required.
• Minimum of 5 years’ experience in logistics.
• Minimum of 3 years’ leadership experience required; coaching for higher performance experience preferred.
• Understanding of the distribution process required for success.

Responsibilities

• Provides superior customer service, on-time service delivery and profitability for a dedicated account with 30+ trucks/drivers.
• Manages all aspects related to drivers and office employees; ensures policy adherence.
• Ensures fleet maintenance programs are current on tractors and trailers.
• Develops trust and integrity with the customer.
• Accounts for all shipments via weekly service reports.
• Collaborates with other USX departments (e.g., billing) to ensure smooth operation.
• Reviews credit and aging reports to improve cash flow.
• Ensures equipment and drivers are in place to meet customer demands.
• Analyzes volume to forecast surges in business.
• Manages document control for the account.
• Seeks guidance from leadership when needed.
• Rotational off-site on-call duty; nights/weekends.
• Assists Regional Operations Manager when needed.
• Provides support when others are out of the office.

Skills

Interpersonal skills

Communication

Leadership

Negotiation

Education

Bachelor's degree in related field

Tools

Microsoft Office

Excel

Job description

Transportation Manager II
FAMILY DOLLAR MOREHEAD KY
8:00-17:00
Position open to remote: No
Grade: ES13
Compensation Range: 62500-75000

Who We Are:

Relentlessly Delivering Big Ideas.U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What You’ll Do:

Responsible for providing superior customer service, on‑time service delivery and maximizing the profitability for a higher revenue dedicated account with approximately 30+ trucks and/or 30+ drivers; position can be located either onsite at a customer’s or USX designated location. This includes driver, office and customer related issues. Creates a sense of partnership between the customer and USX.

• Manages all aspects (e.g., resolving complaints, reviews, payroll, home time, terminations) related to drivers and office employees and ensure all company policies & procedures are adhered to.Account Manager II has a greater scope of responsibility as it relates to a higher revenue account which can translate into an increased number of loads, trucks and drivers.
• Ensures all fleet maintenance programs are current on tractors and trailers.
• Develops a sense of trust and integrity with the customer.
• Accounts for all shipments via a weekly service report.
• Actively engages with necessary USX departments (e.g. billing, etc.) to ensure smooth operation for the dedicated account.
• Reviews all credit collection and aging reports to increase cash flow.
• Ensures equipment and drivers are in place to provide on‑time service and meet the demands of the customer.
• Analyzes volume figures to forecast surges in business.
• Manages all aspects of document control as it relates to the account.
• Seek appropriate guidance from leadership on matters that could negatively impact USX financially.
• Rotational off‑site on‑call duty, nights/weekends.
• Assist Regional Operations Manager while out of the office and with Account‑wide projects as needed.
• Provide support when other Account Managers are out of the office or as positions are being filled.

What We’re Looking For:

Education

• Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

• Minimum of 5 years’ experience in logistics.
• Minimum of 3 years’ leadership experience required; coaching for higher performance experience preferred.
• Understanding of the distribution process required for success.

Skills/Certifications

• Proficient interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, strong diplomacy skills to guide, influence and convince others (colleagues / customers), interactive listening in order to negotiate with others, often at a senior level.
• Advanced computer skills required; experience with Microsoft Office (specifically Excel), Internet and applicable company specific applications.

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.