Senior Training Coach: Onboarding & Clinical Expert

GoHealth Urgent Care; Missouri; On-site; USD 60,000 - 85,000; Full time

Job summary

GoHealth Urgent Care seeks a Training Coach II to lead onboarding, clinical skills training, and workflow education for providers and medical assistants in the market.

The role combines classroom, virtual, and hands-on training with frontline clinical support, ensuring learners progress to independent patient care across centers. Strong communication and LMS proficiency are essential.

Qualifications

• High school diploma or equivalent is required.
• Active clinical certification or license (MA, EMT, Paramedic, or LPN).
• Required certifications (e.g., BLS).
• 2+ years of clinical experience in urgent care, outpatient, or similar settings.

Responsibilities

• Deliver onboarding, clinical skills training, and workflow education.
• Provide classroom, virtual, and hands-on training; backup facilitator when needed.
• Coach learners, track progress, and reinforce standardized processes.
• Maintain training records and coordinate scheduling and logistics.

Skills

Clinical training

Onboarding

Coaching

Instruction delivery

Education

High school diploma or equivalent

Tools

EHR systems

Epic

eClinicalWorks

Job description

GoHealth Urgent Care seeks a Training Coach II to lead onboarding, clinical skills training, and workflow education for providers and medical assistants in the market.

The role combines classroom, virtual, and hands-on training with frontline clinical support, ensuring learners progress to independent patient care across centers. Strong communication and LMS proficiency are essential.