Clinical Training Coach II – Onboarding & Coaching

GoHealth Urgent Care; New York, Northern (NY, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

GoHealth Urgent Care is seeking a Training Coach II to deliver onboarding and clinical skills training across centers. You will facilitate classroom, virtual, and hands-on sessions, ensuring learners progress to independent support for Providers in the market.

As an MA-capable role, you may cover MA shifts and support Providers, Radiologic Technologists, and patients while upholding organizational standards and patient care quality.

Qualifications

• High school diploma or equivalent required.
• Active clinical certification or license (MA, EMT, Paramedic, or LPN) required.
• BLS certification preferred.
• 2+ years of clinical experience in urgent care or similar settings.
• Experience using an Electronic Health Record (EHR).
• Experience supporting onboarding and training programs.

Responsibilities

• Deliver onboarding, clinical skills training, and workflow education.
• Facilitate classroom, virtual, and hands-on training; back-up facilitator as needed.
• Monitor learner progress and communicate status to leadership.
• Support training operations, schedules, and program logistics.
• Provide clinical support and maintain required competencies.
• Record training data, assessments, and certifications.

Skills

Coaching

Training delivery

Onboarding

Adult learning principles

Communication

Education

High school diploma or equivalent

Active clinical certification or license (MA, EMT, Paramedic, or LPN)

BLS certification

Tools

Epic

eClinicalWorks

EHR

Microsoft Office Suite

LMS

Job description

GoHealth Urgent Care is seeking a Training Coach II to deliver onboarding and clinical skills training across centers. You will facilitate classroom, virtual, and hands-on sessions, ensuring learners progress to independent support for Providers in the market.

As an MA-capable role, you may cover MA shifts and support Providers, Radiologic Technologists, and patients while upholding organizational standards and patient care quality.