Senior Teller & Branch Operations Lead

Ameris Bank; Tucker (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

Paid Sick and Vacation Leave

11 Holidays

Employee Stock Purchase Plan

401(k) Retirement Plan

Employee Resource Groups

Job summary

Ameris Bank in Tucker, GA, is seeking an experienced Teller who coordinates branch customer service flow, balances cash, and supports complex transactions while ensuring compliance. The role focuses on accurate transactions, audits, and coaching colleagues to deliver outstanding service.

You will supervise teller activities, assist with audits, cross-sell services, and mentor teammates as needed. A high school diploma and teller experience are required, with advancement opportunities in a

Qualifications

• Ability to perform accurate transactions.
• Successful completion of Teller training program and passing score on training post-test.
• Demonstrated commitment to customer service excellence and the ability to meet or exceed sales and service objectives.
• Highly motivated team-player with ability to develop and maintain collaborative relationships.
• Strong written and verbal communication skills.
• Intermediate PC proficiency.
• Intermediate proficiency in Google Docs and Microsoft Office products.

Responsibilities

• Supervise the operations of teller functions including staffing, audits, and performance evaluations.
• Provide prompt, professional customer service to customers and prospective customers.
• Operate the teller drawer and perform advanced, specialized teller functions including resolving cash discrepancies.
• Work to identify root causes of complex customer service issues and implement resolutions.
• Maintain a working knowledge of banking products and promotions.
• Accountable for achievement of defined sales and service goals.
• Balance daily cash totals and perform vault/ATM balancing.

Skills

Accurate transactions

Customer service

Team player

Communication

Education

High school diploma or GED

Bachelor's degree in finance or related field preferred

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank in Tucker, GA, is seeking an experienced Teller who coordinates branch customer service flow, balances cash, and supports complex transactions while ensuring compliance. The role focuses on accurate transactions, audits, and coaching colleagues to deliver outstanding service.

You will supervise teller activities, assist with audits, cross-sell services, and mentor teammates as needed. A high school diploma and teller experience are required, with advancement opportunities in a