Teller: Deliver Service, Solve Problems, Grow Skills

Ameris Bank; Waycross (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employee stock purchase plan

Job summary

Ameris Bank in Waycross, GA seeks a hands-on Teller to deliver prompt, professional customer service and operate the teller drawer. You will identify customer needs, cross-sell and make referrals while handling complex transactions and ensuring accuracy in cash handling.

The role requires 1+ year of customer service experience and a high school diploma or GED; a Bachelor’s degree is preferred. Comprehensive benefits and training are provided.

Qualifications

• 1+ years of customer service experience.
• Cash handling or sales experience preferred.
• High school diploma or GED required.
• Bachelor’s degree preferred or equivalent education and related training or experience.

Responsibilities

• Provide prompt, professional customer service to customers and prospective customers.
• Operate the teller drawer and perform advanced teller functions including researching cash discrepancies and handling complex transactions.
• Identify and resolve root causes of customer service issues and implement solutions.
• Achieve defined sales and service goals.
• Maintain knowledge of banking products and promotions.
• Balance each day and verify cash totals.

Skills

Customer service

Cash handling

Sales experience

Communication skills

PC proficiency

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank in Waycross, GA seeks a hands-on Teller to deliver prompt, professional customer service and operate the teller drawer. You will identify customer needs, cross-sell and make referrals while handling complex transactions and ensuring accuracy in cash handling.

The role requires 1+ year of customer service experience and a high school diploma or GED; a Bachelor’s degree is preferred. Comprehensive benefits and training are provided.