Senior Teleoperations & Robotics Ops Lead

TSMG Holding; Sunnyvale (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

TSMG Holding seeks a Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployments. You will coordinate teleoperators, manage schedules, and ensure safety and quality across field operations and client engagements.

You will drive operational excellence, mentor staff, report performance, and help scale next‑gen robotics deployments across locations and projects.

Qualifications

• Experience leading teleoperations or robotics operations teams.
• Experience in control‑room environments, fleet operations, or similar mission‑critical programs.
• Strong troubleshooting and decision‑making skills.
• Excellent communication and reporting abilities.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure compliance with safety and quality standards.
• Escalate technical issues and coordinate resolution.
• Train and mentor new teleoperators.
• Support customer‑facing robotics deployments.
• Produce operational reports and performance summaries.

Skills

Operational leadership

Team leadership

Communication

Reporting

Safety compliance

Job description

TSMG Holding seeks a Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployments. You will coordinate teleoperators, manage schedules, and ensure safety and quality across field operations and client engagements.

You will drive operational excellence, mentor staff, report performance, and help scale next‑gen robotics deployments across locations and projects.