Senior Teleoperations Lead: Scale Next-Gen Robotics Deployments

TSMG Holding; Fremont (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

TSMG Holding is seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. You will coordinate teleoperators, ensure operational excellence, and serve as the primary liaison between field operations, engineering, and client stakeholders.

The ideal candidate will have leadership experience in robotics, autonomous systems, or mission‑critical operations, helping scale deployments while shaping

Qualifications

• Experience leading teleoperations or robotics operations teams.
• Strong ability to coordinate field operations with engineering and client stakeholders.
• Proven track record in safety and quality compliance.
• Excellent communication and reporting skills.

Responsibilities

• Supervise teleoperation teams across multiple shifts
• Coordinate robot operations and deployment schedules
• Monitor operational KPIs and productivity
• Ensure compliance with safety and quality standards
• Escalate technical issues and coordinate resolution
• Train and mentor new teleoperators
• Support customer‑facing robotics deployments
• Produce operational reports and performance summaries

Skills

Teleoperations

Robotics operations

Team leadership

Operations coordination

Job description

TSMG Holding is seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. You will coordinate teleoperators, ensure operational excellence, and serve as the primary liaison between field operations, engineering, and client stakeholders.

The ideal candidate will have leadership experience in robotics, autonomous systems, or mission‑critical operations, helping scale deployments while shaping