Senior Teleoperations Lead: Scale Robotics Deployments

TSMG Holding; Mountain View (CA); On-site; USD 170,000 - 225,000; Full time

Job summary

TSMG Holding is seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. You will coordinate teleoperators, ensure operational excellence, and maintain safety standards across locations and projects.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, or other mission-critical

Qualifications

• Experience in teleoperations, robotics operations, AV or drone operations, fleet management, or control-room environments.
• Experience leading operational teams.
• Strong troubleshooting and decision-making skills.
• Excellent communication and reporting abilities.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure safety and quality standards compliance.
• Escalate technical issues and coordinate resolution.
• Train and mentor new teleoperators.
• Support customer-facing robotics deployments.
• Produce operational reports and performance summaries.

Skills

Teleoperations

Robotics operations

AV operations

Drone operations

Fleet management

Control-room environments

Operational leadership

Troubleshooting

Communication

Job description

TSMG Holding is seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. You will coordinate teleoperators, ensure operational excellence, and maintain safety standards across locations and projects.

The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, or other mission-critical