Robotics Teleoperations Lead for AI Testing & Deployment

TSMG Holding; San Jose (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

TSMG Holding in San Jose, CA seeks a Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. You will coordinate teleoperators, ensure operational excellence, and serve as the main contact between field operations, engineering, and client stakeholders.

You will lead teams across shifts, drive deployment schedules, monitor KPIs, and maintain safety and quality standards while shaping processes and workforce

Qualifications

• Extensive experience leading teleoperations or robotics operations teams.
• Experience coordinating multi-shift field operations and deployments.
• Strong ability to monitor KPIs, safety, and quality standards.

Responsibilities

• Supervise teleoperation teams across multiple shifts
• Coordinate robot operations and deployment schedules
• Monitor operational KPIs and productivity
• Ensure compliance with safety and quality standards
• Escalate technical issues and coordinate resolution
• Train and mentor new teleoperators
• Support customer-facing robotics deployments
• Produce operational reports and performance summaries

Skills

Teleoperations

Robotics operations

AV operations

Drone operations

Fleet management

Control-room environments

Leadership

Operational reporting

Job description

TSMG Holding in San Jose, CA seeks a Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. You will coordinate teleoperators, ensure operational excellence, and serve as the main contact between field operations, engineering, and client stakeholders.

You will lead teams across shifts, drive deployment schedules, monitor KPIs, and maintain safety and quality standards while shaping processes and workforce