Robotics Teleoperations Lead - Scale Deployments

TSMG Holding; San Mateo (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

TSMG Holding seeks an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and deployment programs. You will coordinate teleoperators, ensure operational excellence, and liaise with field operations, engineering, and client stakeholders.

The role combines leadership with a passion for emerging technologies, guiding operational processes, performance standards, and workforce development across multiple locations and projects.

Qualifications

• Experience leading operational teams in teleoperations or robotics operations.
• Strong communication and reporting abilities.
• Proven troubleshooting and decision‑making skills.
• Ability to coordinate cross‑functional teams and stakeholders.

Responsibilities

• Supervise teleoperation teams across multiple shifts
• Coordinate robot operations and deployment schedules
• Monitor operational KPIs and productivity
• Ensure compliance with safety and quality standards
• Escalate technical issues and coordinate resolution
• Train and mentor new teleoperators
• Support customer‑facing robotics deployments
• Produce operational reports and performance summaries

Skills

Leadership

Communication

Troubleshooting

Decision making

Job description

TSMG Holding seeks an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and deployment programs. You will coordinate teleoperators, ensure operational excellence, and liaise with field operations, engineering, and client stakeholders.

The role combines leadership with a passion for emerging technologies, guiding operational processes, performance standards, and workforce development across multiple locations and projects.