Robotics Teleoperations Lead — Deployment & Ops

TSMG Holding; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

TSMG Holding is seeking a Senior Teleoperations Lead in San Francisco to oversee robotics operations teams engaged in AI training and robotic testing. This role emphasizes operational leadership and requires managing teams across various mission-critical programs.

The ideal candidate will have a strong background in teleoperations and robotics and will be responsible for monitoring KPIs, ensuring compliance with safety standards, and mentoring new teleoperators.

Qualifications

• Experience in managing teleoperations or robotics operations teams.
• Proven track record in leading diverse operational teams.
• Strong ability in problem-solving and making quick decisions.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure compliance with safety and quality standards.
• Escalate technical issues and coordinate resolution.
• Train and mentor new teleoperators.
• Support customer-facing robotics deployments.
• Produce operational reports and performance summaries.

Skills

Teleoperations experience

Team leadership

Troubleshooting skills

Communication skills

Job description

TSMG Holding is seeking a Senior Teleoperations Lead in San Francisco to oversee robotics operations teams engaged in AI training and robotic testing. This role emphasizes operational leadership and requires managing teams across various mission-critical programs.

The ideal candidate will have a strong background in teleoperations and robotics and will be responsible for monitoring KPIs, ensuring compliance with safety standards, and mentoring new teleoperators.