Senior Telecom Analyst - Cloud & VoIP (Remote)

On-Demand Group; Saint Paul (MN); On-site; USD 82,656 - 96,432; Part time

Benefits offered by this job

Healthcare insurance

Dental insurance

Vision insurance

Job summary

A leading telecommunications solutions provider is seeking a Telecom Analyst for a 6-month remote contract. The role involves supporting and enhancing telecommunications technology and managing integrations. Candidates should have over 10 years of experience in telecommunications, along with knowledge of cloud-based phone systems like AWS Connect and tools such as 8x8 and Five9. Excellent communication skills and problem-solving abilities are essential. Competitive hourly compensation is offered.

Qualifications

• 10+ years’ experience in telecommunications technology support.
• Experience with cloud-based phone systems and call center configurations.
• Working knowledge of telecom integrations and vendor management.

Responsibilities

• Support, maintain, and enhance telecommunications technology.
• Develop strategies for telecom expansion.
• Maintain dashboards and support invoice payments for telephony systems.

Skills

Cloud-based phone systems

AWS Connect

Zoom telephony integrations

Teams telephony integrations

Telecom troubleshooting

Customer service

Tools

8x8

Five9

Job description

A leading telecommunications solutions provider is seeking a Telecom Analyst for a 6-month remote contract. The role involves supporting and enhancing telecommunications technology and managing integrations. Candidates should have over 10 years of experience in telecommunications, along with knowledge of cloud-based phone systems like AWS Connect and tools such as 8x8 and Five9. Excellent communication skills and problem-solving abilities are essential. Competitive hourly compensation is offered.